Customer service exceptional. Friendly and respectful. Facility is always clean and inviting.
I ordered a new Suburban. It arrived 3 months sooner than expected. The dealership did a great job of keeping me informed during entire process. Tina was fantastic.
Try hard to help your situations! Great service dept.
The service department was fantastic, from the moment we drove in we were met by Frank and he took care of everything we needed to be done. He was super friendly and a true asset to the dealership.
I went in to purchase a used vehicle recently. I’m glad I came to Steve’s Chevrolet where they treat you like family. I had the pleasure to work with Pam, Hector, and Tina. They were all excellent and took care of all my needs. Jason in service was able to address a small issue with the door and I was on my way. Thank you again for your hospitality! I will be recommending Steve’s Chevy to all of my family and friends.
Everything was super easy and professional. Fernando Guzman took care of me and made my transition from one vehicle to another very pleasant and enjoyable!
Streamline experience made for a very easy transaction. It is the best way to conduct business.
Parts Department is one of the best around. They are always helpful, and get me the correct parts.
Alex was our salesman he was very friendly. He expedited the sale of our 2022 chevy trailblazer. He pushed to get our brand new vehicle and we got to take it home the same day we bought it. Good job to Alex at Steve's chevrolet
I had an air conditioner issue they fixed it perfectly and quickly.
The service department has always gone the extra mile for a quality customer service experience!
The whole process is flawless with checking in to picking up. This is the first time I have stayed at the dealership and worked while waiting for my truck. Thanks for the area and coffee....
It was great. All my questions were answered and the staff was so friendly.
The individual who answered my call in sales was very helpful and answered all of my questions and was very accommodating thank you 😊
From first contact through Tiffany via internet sales, to finalizing the sale with Alan, I had a wonderful experience and appreciate how easy the purchase process was made, especially after having bad experiences at other dealerships.
I’ve been buying trucks from Steve’s for over 25 years. It’s always like a family reunion when I go the service center, I always bump into someone I haven’t seen in awhile and we catch up. Thank you Steve’s Chevrolet for that, at home feel
Everything seem to go very well on the day of the sale. I have no complaints. I felt the dealership was not trying to pressure to purchase anything extra. Also very pleased there was no additional fees etc. I definitely would recommend this dealership for myself and others in the future. Also love the in-house additional powertrain warranty that is included with the purchase. My only issue is learning about all the electronics on the truck. Someone who really knows all the systems well that could walk the buyer through those system may be helpful. Overall I’m extremely satisfied!
fast and friendly service!
Provided a rental the whole time our car was in the shop. Got it fixed right. Thank you so much
The service team at Steves Chevy is excellent. My Service Advisor Frank Huggins is a real star. He is super friendly, helpful and knowledgeable. Thanks Frank!
Efren was awesome. Brought me the new truck we signed papers at my home and he even helped me remove stuff out of the old truck and drove it back to the dealer.
Steves always provides quality service. The staff communicated while our vehicle was being repaired to keep us informed about progress and estimated finish time.
Very quick and efficient
It was a smooth and easy process purchasing from out of state. Thanks again
I had a great purchase experience with Steves Chevrolet Oakdale. We had a few hiccups along the way, but Steve’s was always happy to do anything in their power to make things right. I’ll return for service and my next vehicle purchase. Thank you Efren and Steve’s Chevrolet!
Allen was straight forward and professional. There were no surprises which we had at a different dealership. That’s why we ordered what we really wanted instead of buying a truck on the lot at the other places that almost matched. This was the easiest buying experience I’ve ever had.
I've always had a good experience. Everyone there is very nice from start to finish. I trust them with my car that's why I drive an hour to go there.
Dropped truck off for service. Needed it most of the day. The gave me ride with a shuttle back to where I was staying. Truck was finished in less than 3 hours. They came back with shuttle to pick me up to pick up my truck. Friendly staff and clean facilities. All service work done as scheduled and they called said that air filter needed replacement which was not scheduled and had them take care of it.
Everyone was very professional, helpful and did everything they could to assure we had a great experience. High praise for Jeff, Austin and Tiffany!! They each took all the time we needed to get our questions answered and the truck set up for us. Our new truck even had a full tank of gas!!
I received EXCELLENT service as usual.The service advisor,Brian Brodowski was very attentive and concerned about my problem and took the time to correct the problem within a few minutes,UNLIKE other Dealerships did.Steve’s Chevrolet treats you like family. I very highly recommend anyone who is shopping for a auto (new or used) to shop Steve’s Chevrolet.
Today we drove from Fresno to visit the dealership because they had a Diesel Suburban in stock and we had not had a chance to test drive or look at one. We have already ordered ours at another local dealership. When we showed up I was introduced to Efren. I was honest with Efren and said we had already ordered the same vehicle with different options. His approach with us was professional, courteous and he treated us incredibly well taking customer service to a whole new level, allowing us to test drive the vehicle without any pressure to purchase that ...
Friendly staff. Excellent work.
The Steve’s are always so courteous, kind and professional. They really make you feel like part of the family.
This was my first time taking my Tahoe in for service at Steve's. I was greeted by friendly staff, and Frank H was excellent in his customer service. He followed up when he said he would, kept me informed of the status of my car, and made the process so smooth and easy. Gentleman that came and picked me up for the courtesy shuttle was friendly, safe, and nice to talk to. Will definitely be bringing my Tahoe back for future service/repair needs.
It’s always awesome
Great doing business with Steves Chevrolet. Ashley and Efren we're great to work with and got us into a 2022 Tahoe. The whole buying process was effortless. Efren helped us take care of everything over the phone. All we did was show up to the dealer, sign the paperwork, and drove off. I'm looking forward to doing business with them again.
Great experience! Efren and Tiffany made things so easy. They are very knowledgeable and helpful. These people should be recognized for their excellent customer service skills. I personally have not purchased a new vehicle in 20 years. They were patient, talked me through the process, answered all my questions, gave me a fair deal on my trade-in and purchase! I will recommend others for sure!
Alan was exceptional! Very professional, knows his product, Finds you exactly what you ask for.
It was handled efficiently and professionally.
I can’t say enough good things about Steves. They are the nicest people & really take care of their customers! The kind of customer service they provide is almost nonexistent these days. Brian & Jason in service are so awesome! I can’t tell you how refreshing it is to deal with people at a dealership who treat you kindly, talk to you respectfully & don’t try to rip you off. We are so appreciative!
Great experience from all aspects
The best auto 🚘 repair and dealership in San jucen an scandalous County
Service department is outstanding, Jason is caring, helpful, keeps us informed!
They are always courteous and helpful. No stress, pressure just an easy experience.
Excellent customer service and fast. Frank in the service department was awesome, friendly, and made the visit a pleasant one.
friendly service and very knowledgeable had my car repaired efficiently
yes and i already recommend to my friends
Easy drop off and pickup...completed service on time, based on my schedule. Estimated cost and actual cost off repairs were fair. Friendly and thorough communications, thankful for Jason's awareness that upcoming repairs needed will be covered by warranty. Parts have been ordered and my next repair appointment will be scheduled accordingly.
Outstanding service! That’s why I drive 30 miles to get my car serviced. Friendly. They are honest.
Friendly, helpful, answered all my questions.
All of the staff is so friendly & the service department remembered me and my truck. Checked in with me a few times while waiting for my oil change. Asked about any concerns. Great experience. My only reasoning for the 9 instead of 10 was the price. It seemed a little higher this time but still worth it.
Jason was knowledgeable, helpful and straight forward. Even being short staffed they were still on it.
Vehicle had dead battery, tow truck driver jumped started it. Called Steve's Chev. & they said I could bring it in. I was happy as the last 6 months they had a back log of service appts. I wanted a new battery as the former one was 4 yr old. They had it ready for me within an hour while my son & I grocery shopped in town. I also appreciate the coupons sent to me for various services from time to time.
Always great service! Steve’s treats me like family and I appreciate all of them.
Awesome experience! Fernando and Steves Chevrolet Staff are the BEST!!
I was really happy with the updates Tina was giving me all through the whole process, she kept me informed on what was going on the entire 3 months it took to get it. Will recommend Steves Chevrolet to family and friends. Thanks again to Tina Huckabee.
My engine light on my way thru this small town with fast service to get us back on the road.
All good, Frank did a great job for us....
I had a window that wouldn’t close. Even though they were booked, they took my truck and worked me in. I’m so appreciative of that.Thanks again, Brian.
Brian is very very good to deal with .
Very friendly and helpful
Always professional and prepared for the service I expected
We had a problem and their service department got us in immediately and gave us a vehicle to use.
The work was done correctly and in the time that it was promised.
Service team is very friendly and helpful. Getting our truck serviced is always a pleasure.
The service writers are friendly and acknowledge you quickly. When my truck was done they came and got me and informed me about the service.
Hector was extremely helpful and prompt throughout my entire buying process. I felt more like I was spending time with family than buying a truck. Best buying experience EVER!
Very helpful they answer all my questions !
Within our household, this was the fifth vehicle purchase with Steves. That says a lot right there. We keep coming back because of the quality of service and the commitment to excellence and integrity! Thank you!! Eric H, Ripon, CA
Alan was great to work with. He is currently looking into some parts for my new truck to make it exactly what I want. Always working to keep the customer happy.
I was greeted by Brian. That was nice, I didn’t have not go find someone. When I explained the reason I was 2 hours early, he smiled and knew what the problem was with the car. I was much relieved.
Very fast service, and I had warranty transfer that was done smoothly and quickly. The waiting room is clean and nice. The whole process from drop off to updates, and payment was done with the upmost and courteous customer service.
My service advisor was very friendly and helpful. He showed me around the dealership and explained the process for my service. When finished he came and got me from the very comfortable lounge area and explained the final paperwork. Thank you for your hospitality and for making feel comfortable while waiting at the dealership. Great job Steve’s!
Always pleasant. Brian always takes care of me, no matter how busy he is.
Very Helpful, welcoming && friendly staff!
Hector and Tiffany were Amazing !! They pushed to make sure I got more than I was wishing for. They kept in contact with me. Went way above to get me the right truck. Thank you so much, Michelle Sanchez
My experience (getting tires) at Steves Chevrolet last Thursday was EXCELLENT! The staff was very polite and professional. Frank Huggins was super helpful and even filled out my entire Tire Rebate Form for me (how nice is that). The cashier helped me figure out how many “My Rewards” points I had which resulted in an additional $105 savings. I'd say that Steves Chevrolet is a top notch dealership and I would recommend doing business with them to anyone I know. Outstanding.
Purchased many cars over the last 42 years From Steves Chevrolet Buick Great People Great Service
I appreciate the prep work and follow through from the associates from initial inquiry to purchase. Having the purchase contract ready for me to sign when I arrived was convenient and made for an efficient process. Everyone was thoughtful and polite.
Only issue was, had to wait nearly a month to get a service appointment.
First and foremost Tiffanie was amazing with her phone call to me and getting the motion going with Alan. When I arrived for my appointment she showed the vehicles I was interested in and gave me some great details. Kudos to Tiffanie!!!! Alan was my sales person and after owning several cars, I have never had better service than what I with Alan. He was very thorough and very honest. Those kind of salesman are hard to find. I will definitely recommend Alan at Steve’s Chevrolet. I am very happy with my brand new 2022 equinox and the customer service ...
Love this dealership! Always polite, nice and I am taken care of!
Always the best service and staff!
My family and have been buying vehicles for over 40 years and there service before during and especially after the sale is best around
The service was spectacular. Great customer service and awesome technicians.
My pickup needed servicing and I was impressed with the efficient, professional service that used to be the norm but now is a definite standout. What a pleasant experience. I had my 2 year old grandchild along and the waiting area was just right for the short time we needed to wait. Pleased with the results and a cleaned windshield was a great bonus. Thank you Steves!
It was great! Super friendly and efficient! Thank you Oakdale Steve Chevrolet!
Very helpful, answered all my questions, accommodated my drop off and pick up times with my work schedule and my car looks amazing!
Good service; great people!
Service was excellent. Frank was very helpful and friendly
You have the best of the best. You always take care of us as soon as you can. We are taken care of with kindness and a caring attitude.
First went there for service after GM closed all the local dealers. They sent endless hours tracking down an electrical problem after GM gave up. Then I purchased a new Stingray at a very reasonable price. People always willing to take time to talk to you, including Jeff the owner.
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