Thanks Rick for the feedback. You should be receiving a survey from the manufacturer on your purchase soon. That would be the opportunity for you to mention some versatility with discounts which isn't a bad idea to give the customer an option instead of what they want you to have. In any event Rick, we appreciate having you as a customer, promise to take care of you and wish to thank you for the review and your business. Rand M/ Steves Chevrolet Buick Customer Relations Department
It's pretty amazing how so much time has passed and the relationship has grow so. It would never had happened however had there not been the trust . Thank you for trusting in Steves Chevrolet Buick Mr. Popovich. Rand M / Steves Chevrolet Buick Customer Relations Manager
Thanks Mr Roza, That's Jeff Steves World Famous "Cowboy Coffee" Blend. He wont tell anyone how he makes it but it sure is good huh? One time a trucker said he drove 50 miles out of his way to come by and get a cup because it was so good. Thanks for the compliment on the staff also. See you next service! Rand M / Steves Chevrolet Buick Customer Relations Manager
From the moment I stepped foot into the showroom I was served with excellence. Alan Berg was professional, knowledgeable and thorough, and patient throughout the process. He was gracious and did not apply any pressure whatsoever. I have purchased several vehicles in my lifetime and this, by far, was the best experience I have ever had with the process. Without hesitation, I would strongly recommend the salesman and the dealership.
Karen, we have had many people that have dealt with Alan go beyond simple complimenting such as you have . Personally he's just a regular guy to us but he sure has a way with customers I have to agree. His key attribute is professionalism and it's quite evident. Keep that first and foremost and generally ones other character traits will follow in suit is what I've always heard. I'll share your wonderful review with him as I'm sure he will be pleased , in the mean time thank you for your visit and enjoy your new vehicle. Rand M / Steves Chevrolet Buick Customer Relations Manager
Thank you for your loyalty over the years Mr Spears. It's a pleasure to have the relationships we have with so many in the community and thanks for allowing us to play a part in your family as well. Rand M / Steves Chevrolet Buick Customer Relations Manager
Hi Charlene , Thanks for your business and your offer to recommend Steves to your friends and family. We do a good percentage of our business that way actually. Any questions like Nick, we're all here to assist you. Enjoy your new vehicle and thanks for the great review. Rand M / Steves Chevrolet Buick Customer Relations Manager
Hi Nancy, Rand here. thanks for mentioning me above. LOL Nancy it was my pleasure and it's my job . I truley enjoy what I do, the people I work with and you the customers I work for. Rand M / Steves Chevrolet Buick Customer Relations Manager
I have purchased several vehicles from Steve's Chevrolet. I have always been completely
satisfied. I have always been treated as a friend and not just a customer. I will continue
to purchase my Chevrolets from Steve's
Hi Mr Daviner, Thanks for the review. It's a pleasure to know what we're doing is bringing customers back for their next purchase. Keep us in the loop of course for any service now as time goes on. We don't want to lose connection with you ok? Rand M / Steves Chevrolet Buick Customer Relations Manager
The routine service I was there for was completed as I expected. Brian recognized that there was a recall so he set it up and got the work done. If GM had notified me, I wold have been better prepared to be there for the extended period of time.
We're glad all got handled and worked out . Sorry there wasn't the advance notice from GM though. I'll look into it perhaps GM was working on notifying people but just began and you hadn't gotten yours yet. In any event we appreciate the review and thank you for visiting Steves. Rand M / Steves Chevrolet Buick Customer Relations Manager
Thank you Julie, What we're shooting for is a "Completely Satisfying Customer Experience" so we'll take your"Great Service" response and run with it while we say Thank You once again. Rand M // Steves Chevrolet Buick Customer Relations Manager