My salesman, Jay Bentley, was easy to work with. He was attentive to my detailed auto needs and located what I wanted as well as offered various incentives. In less than 2 months of searching I drove off the car lot with my new car.
There's always a time and a place for everything they say. Luckily things lined up and Jay was present or you might still be looking huh? Everything else aside we're very happy that you're finally able to finally enjoy a new vehicle versus look for one. Thanks again Gary. Rand M / Steves Chevrolet Buick Owner Support Manager
Thanks again Mr B. I know you've received a few of these surveys for assessing us in the past and your taking the time to participate has not gone unnoticed. You are a good customer . Thanks for the nice review. Rand M / Steves Chevrolet Buick Owner Support Manager
Fernando is the salesman who helped me, and was actually recommended by my Dad. He was helpful and knowledgeable. Even when he didn’t know the answer he would look it up. He strived to get me the best deal possible and make sure that I was happy. I would certainly go there again and refer others.
First I would like to ask you to tell your father "Thank You" in our behalf for sending and recommending us to you . We are very happy you had a pleasurable experience with your vehicle acquisition as well. Keep in mind now we're all pretty good guys and gals and it would give us all great pleasure to help you as well come time for servicing and that. Enjoy your new vehicle Cassandra and your mentioning us to others would be much appreciated to say the least. Rand M / Steves Chevrolet Buick Owner Support Manager
This is the third new vehicle that I have purchased from Steve's in the last 11 years, the Berg brothers are top notch! The parts department is top notch! Service department is top notch! This dealership is the real deal. Honesty is the only way these guys will do business!
Hi Christian. It is very nice to hear that your appreciation is so. Many dealerships and businesses only wish they had our" dynamic duo." The big advantage of dealing with one is that the other picks up for the other when it comes to days off ,vacations and such . Their customers always have a hands on person to assist when questions arise and their like mindedness translates to a good customer experience every time. Thanks again Christian. Remember, we're all here for you ... ok? Rand M / Steves Chevrolet Buick Owner Support Manager
Just a routine oil, lube job and I did have some warranty issues and they got them all done in a timely manor. Even offered a courtesy car since they had to wait for parts overnight. Really great service dept..
We appreciate your sharing your purchase experience and are happy it was satisfying Mr P. Should you have any lingering questions let us know as we're all here to assist. Thanks for choosing Steves. Enjoy that new vehicle now. ...... Rand M / Steves Chevrolet Buick Owner Support Manager
No one understands the frustration better than us in matters of this type. As I understand it the manufacturer's contract with the transportation provider forbids us from interfering or stymieing the delivery company from fulfilling their obligation. Since the legal liability for the vehicle's well being lies with the transportation company our hands are unfortunately tied. Please bear with us... we have been diligent daily in following this situation and have been assured they are doing the best they can . To date we are optimistic and expect delivery very soon. Thank you for your patience. Rand M / Steves Chevrolet Buick Owners Support Manager
We're pretty proud of all our sales professionals. Alan is pretty darn easy to work with though... isn't he? Thanks for the great review Ashleigh. I'll share it with Alan...... Rand M / Steves Chevrolet Buick Owner Support Manager